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Last Updated: September 21, 2026
Return Period
Customers may request a return or replacement within the applicable return period mentioned on the product page or at the time of purchase.
Eligible Products
Products must generally be unused, undamaged, and returned with the original packaging, accessories, manuals, and invoice.
Damaged Products
If a product arrives damaged or with visible package damage, please contact us as soon as possible with photographs and order details.
Wrong or Missing Product
If you receive an incorrect or incomplete product, contact us promptly so that we can review and resolve the issue.
Non-Returnable Products
Certain products may not be eligible for return due to hygiene, usage, manufacturer restrictions, or other applicable conditions.
Return Approval
All return requests are subject to verification and approval by Delano Electronics.
Refunds
Once an approved return is received and inspected, the eligible refund will be processed through the original payment method or another applicable method.
Refund Time
The time required for a refund to appear in your account may vary depending on the payment provider or bank.
Warranty Issues
Products covered by a manufacturer’s warranty may require customers to contact the manufacturer or authorized service centre for repair or replacement.
Contact Us
For return, replacement, or refund requests, please contact Delano Electronics with your order number and relevant details.
Website: Delano Electronics
Address: SHOP 103 F/F VARDHMAN PLAZA LSC-3 PLOT NO 9 SEC 6 DWARKA NEW DELHI 110075